Upgrade didn't go through

[angelina]

Hi there, I made an upgrade for my Saybox for another 365 days on October the 24th. I got the PayPal confirmation.
Now I had a look at my box and all the paid features are gone and there is an advertisement on it.

Could you please have a look what's the problem about it.

Thank you so much, Thalia

[Renegade]

I've manually added the upgrade for you, plus an extra few days to compensate for the inconvenience caused. Occasionally the upgrades don't go through automatically, for whatever reason.

[angelina]

Hi Renegade, thank you so much for your quick help !
Everything fine now, I am happy to be with you for another year.
And thanks for the extra days this would not have been necessary but I appreciate
this very much. Thanks !