bellz
New Member
Posts: 2
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Post by bellz on Oct 22, 2008 22:51:34 GMT
So today my saybox was working just fine, as it had been working from the start. But now suddenly, its acting weird. Members can't post anything in it, it doesn't show the old shouts. Nothing.... just that its there, also the Say and Refresh button have disappeared along with the admin button. I have no clue what's going on, I tried flushing all the shouts and re-adding the code but its not working. I can still see the demo shoutbox and my own site.... Can someone help me with this? here's the link to the site, so you can see for yourselfs newyorkarts.proboards81.com/index.cgiTHANKS! Bellz.
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Post by Renegade on Oct 23, 2008 0:02:18 GMT
Try going into the preferences page in your admin panel, and pressing the reset preferences buton. It will reset your preferences to default, but should fix the problem.
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bellz
New Member
Posts: 2
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Post by bellz on Oct 23, 2008 0:12:17 GMT
OMG thank you so much its working again ;D
THANK YOU ! *hugs*
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Post by Renegade on Oct 23, 2008 0:17:44 GMT
You're welcome The problem occurs when there's a glitch as one of the files on the server is accessed, the file gets corrupted and then the shouts don't display properly. It tends to happen on free accounts when they're under heavy load (ie lots of people accessing the shoutbox, or posting at the same time); we believe it's to do with the way the ads are tracked. Resetting the preferences resets the corrupted files and fixes everything again - usually your shouts would all still be intact, but we can't restore them after you flushed them.
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