Saybox issue

[jarro]

Hello.
i opened a saybox on s3 some hours ago, activated the acc as supposed through the e-mail, took the code, put it on my forum code, all is well and fine ... until i close my firefox.

whenever i close my firefox, reopen it and visit my forum web, the saybox is missing.if i go to the saybox acp and log in, and refresh my webby's tab, then the saybox appears.

i do have enabled the option to delete all cookies on exit, but this shouldn't affect saybox.

yes, i can watch both the saybox.co.uk and the demo saybox.

thank you in advance.

ps: saybox is used on atreides.forumer.com after logging in.

[Renegade]

It loads fine for me, so the problem seems to be something on your PC stopping it loading. Can you disable any adblockers you might have (AdBlock Plus, Norton Internet Security, etc) and see if it still happens? Norton used to give a lot of problems with our shoutboxes, but its possible any adblocker could be causing the problem.

[jarro]

hmm indeed you are right.

thank you for your response and time

[Renegade]

You're welcome

[rozzan2008]

Hi, I need help! My Saybox was working fine till I opened it a few days ago. The framework was there but nothing else. No words, no shouts,etc. Please help!!!

[Renegade]

Could you post your username and server number?

[rozzan2008]

K. My username is rozzan2008 but where do I find the server number plse?

[Renegade]

Should be fixed now, but your preferences will have been reset. It's caused if a file on the server glitches when it's being updated.

[rozzan2008]

Thanx Sir but I've tried & opened my blog but it still the shoutbox still wouldnt open as normal. Just the framework and evrything else blank. My website http: //www.rozzan.blogspot.com. Appreciate ur help plse.

[Renegade]

Try logging into your admin panel and hitting the "reset preferences" button. that should usually fix the problem. We are trying to find a way to stop it happening at all, but so far that hasn't been possible.